gbet Privacy Policy – How Your Personal Data Is Handled in the Philippines

1. Information We Collect

When you register an account on gbet, we collect personal information that is necessary to create and manage your account, including your full name, date of birth, email address, and contact number. We also collect your residential address and a copy of a valid government-issued ID to comply with identity verification requirements under Philippine regulations. When you make deposits or withdrawals, we collect payment-related information such as your chosen payment method and transaction reference numbers — we do not store full card numbers on our servers. As you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. We may also collect information you provide when you contact our support team, including the content of your messages and any attachments you send. All information collected is limited to what is genuinely needed to operate the platform safely and in compliance with applicable Philippine laws. You can request a summary of the data we hold about you at any time by writing to [email protected].

2. How We Use Your Information

Your personal data is used primarily to operate your account, process transactions, and deliver the gaming services you have signed up for on the gbet platform. We use your identity and age verification data to confirm that you meet the minimum age requirement of 21 years old, as required under Philippine gaming regulations. Transaction data is used to process deposits and withdrawals accurately and to detect any unusual activity that may indicate fraud or unauthorised account access. Technical and session data helps us monitor platform performance, investigate reported issues, and protect the integrity of our games and betting markets. We may use your contact details to send you important account-related communications, such as security alerts, transaction confirmations, and updates to our policies — these are not marketing messages and cannot be opted out of while your account is active. If you have opted in to receive promotional communications, we may occasionally send you information about platform features or offers, and you can withdraw this consent at any time by contacting [email protected]. We do not use your data to make automated decisions that produce legal or similarly significant effects without human review.

3. Who We Share Your Data With

gbet does not sell your personal information to third parties under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud infrastructure partners — all of whom are contractually required to handle your data securely and only for the purposes we specify. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or other government bodies, and we will always act in accordance with applicable law when doing so. If gbet undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not share your personal data with third-party advertisers or data brokers for marketing profiling purposes. Any third-party provider we work with is assessed for data security standards before being engaged, and we maintain records of all data-sharing arrangements. If you have concerns about a specific third party that may have received your data, please contact us at [email protected] and we will investigate promptly.

4. Data Retention and Security

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulatory obligations — typically a minimum of five years following account closure for financial and identity records. Data that is no longer required for any legal or operational purpose is securely deleted or anonymised in accordance with our internal data lifecycle procedures. gbet uses industry-standard security measures to protect your personal information, including encrypted data storage, secure transmission protocols, and access controls that restrict data to authorised personnel only. We conduct regular internal reviews of our security practices to identify and address potential vulnerabilities before they can be exploited. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities as required by law, without undue delay. You are also responsible for keeping your account credentials secure — never share your password with anyone, and contact [email protected] immediately if you suspect unauthorised access to your account. Strong, unique passwords and enabling any available account security features are the most effective steps you can take to protect your own data.

5. Your Rights as a Player in the Philippines

As a player based in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of data that is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You may also object to certain types of processing, such as direct marketing communications, and withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and understand your request — we aim to respond within 30 days. If you are not satisfied with our response, you have the right to raise a complaint with the relevant Philippine data protection authority. We will never penalise you for exercising your data rights, and your account will not be affected by a legitimate data access or correction request. Please note that some requests — such as deletion of identity verification records — may not be fulfilled in full where we are required by law to retain that data. We are committed to handling all data rights requests fairly, transparently, and within the timeframes required by applicable regulations.

6. Changes to This Privacy Policy

gbet may update this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine laws, or industry best practices. When we make material changes, the updated policy will be published on this page with a revised date at the top, and we will notify registered players via email where the changes are significant. Continued use of the platform after the updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you are always aware of how your data is being handled. If you disagree with any changes to this policy, you should stop using the platform and contact [email protected] to discuss your options, including account closure. Minor clarifications or corrections that do not affect the substance of the policy may be made without specific notice. The most current version of this Privacy Policy is always the one published on this page at https://gbet.onl/privacy-policy.