At gbet, we believe that gaming should always be a fun and controlled activity. We are committed to providing Filipino players with the tools, information, and support they need to play responsibly. This page outlines the responsible gaming measures available on our platform and how you can use them to stay in control.
A clear overview of our commitment to safe and enjoyable play for every Filipino player on our platform.
Responsible gaming means treating online betting and casino-style entertainment as a leisure activity — not as a source of income or a way to recover financial losses. At gbet, we take this seriously and have built a set of practical tools directly into the platform so that every registered player in the Philippines can manage their gaming activity with full awareness and control. We understand that for most players, gaming is a fun and social experience, and our goal is to keep it that way by making responsible play easy and accessible at all times.
Problem gambling can affect anyone, regardless of age, background, or experience level. Early warning signs include spending more time or money on gaming than originally planned, chasing losses, neglecting personal responsibilities, or feeling anxious or irritable when not playing. If you recognise any of these signs in yourself or someone you know, we strongly encourage you to use the tools available on gbet or reach out to a professional support service. You are never alone, and help is always available for players in the Philippines who need it.
gbet is committed to ensuring that our platform is never used by minors. All players must be at least 21 years old to register and play, in line with Philippine gaming regulations. We use identity verification procedures to confirm the age and identity of every account holder, and we take any report of underage access seriously. If you believe a minor has accessed a gaming account, please contact our support team immediately at [email protected].
These features are available to all registered gbet players in the Philippines and can be activated at any time.
Set a daily, weekly, or monthly deposit limit on your account to ensure you never spend more than you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you a reliable financial boundary that protects your budget over time. Contact [email protected] to set or adjust your deposit limit at any time.
You can set a maximum session duration so that the platform reminds you when you have been playing for a set amount of time. Taking regular breaks is one of the most effective ways to keep gaming enjoyable and prevent it from becoming compulsive. A session reminder helps you step back, reassess, and decide whether to continue or log out. Healthy play habits start with awareness of how long you have been active.
If you feel you need a short break from gaming, you can request a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily suspended and you will not be able to log in or place any bets. This is a useful option if you notice your gaming habits changing and want to take a step back without permanently closing your account. The cooling-off period begins immediately upon request.
For players who feel they need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. During the self-exclusion period, your account will be fully deactivated and you will not receive any promotional communications from gbet. We take self-exclusion requests very seriously and process them promptly. To request self-exclusion, please contact our support team at [email protected] with your account details.
You can review your full gaming and transaction history at any time through your account dashboard. Keeping track of how much time and money you have spent on the platform is an important part of responsible play. Regularly reviewing your activity helps you spot patterns early and make informed decisions about your gaming habits. Transparency about your own behaviour is one of the most powerful tools available to you.
If you find that promotional offers are encouraging you to play more than you intend to, you can opt out of all marketing communications at any time. Simply contact [email protected] and request to be removed from our promotional mailing list. You will continue to receive essential account-related communications, but no bonus offers or promotional messages. Removing temptation is a valid and respected responsible gaming choice.
If you or someone you know needs support, these resources are available in the Philippines.
The NCMH provides mental health support and crisis intervention services across the Philippines. If gambling is affecting your mental health or the wellbeing of your family, reaching out to a professional counsellor is a positive and courageous step. The NCMH Crisis Hotline is available 24 hours a day, 7 days a week for Filipinos in need of immediate support.
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem and help others recover from a gambling disorder. Meetings are held regularly across the Philippines and provide a confidential, non-judgmental environment for anyone affected by problem gambling. Attending a meeting costs nothing and requires no formal registration.
Our support team is available to help you activate any responsible gaming tool on your account, answer questions about your activity history, or process a self-exclusion request. You can reach us at [email protected] at any time. We treat all responsible gaming enquiries with the highest level of care, confidentiality, and urgency. There is no judgement — only support.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme that includes player education, self-exclusion registries, and support referrals for Filipino players experiencing gambling-related harm. As a platform serving the Philippines market, gbet supports and aligns with PAGCOR's responsible gaming framework and encourages all players to familiarise themselves with the resources available through this programme.
Quick answers to what Filipino players most often ask about staying safe on our platform.
Our support team is ready to help you activate deposit limits, cooling-off periods, or self-exclusion on your gbet account. You can also visit our FAQ page for quick answers, or head to our homepage to explore the platform. Remember — gaming is best enjoyed when it stays fun, controlled, and within your means.